Frequently Asked Questions
Everything you need to know about working with Onstage, from booking process to our client portal.
About Onstage
What does Onstage Entertainment Group do? expand_more
Onstage is a private entertainment booking agency that books live entertainment for resorts, corporate events, destination management companies (DMCs), country clubs, senior living communities, restaurants and dining venues, and entertainment attractions nationwide. We represent a constantly growing roster of vetted performers across 15 entertainment categories.
How is Onstage different from other entertainment agencies? expand_more
We operate as a private entertainment partner, not a public marketplace. Every performer on our roster is personally vetted. Clients get a dedicated point of contact, a private Entertainment Portal with video previews, and white-glove logistics management from inquiry through the day of the event. Every performer also arrives fully briefed — venue details, load-in logistics, schedule, and expectations delivered before every engagement. No surprises on either side.
Where does Onstage operate? expand_more
Onstage is headquartered in Phoenix, Arizona and serves clients nationwide. Our network travels wherever the event takes us.
When was Onstage Entertainment Group founded? expand_more
Onstage Entertainment Group was founded in 2011 by Joe Costello in Phoenix, Arizona.
Who is the CEO of Onstage Entertainment Group? expand_more
Joe Costello is the founder and CEO of Onstage Entertainment Group. He built the company from a single vision into a nationwide entertainment booking agency with a constantly growing roster of vetted performers across every major entertainment category.
Booking Process
How does the Onstage booking process work? expand_more
Our process has four steps: you tell us about your event, we handpick entertainment options matched to your program, you browse and select from your private client portal with video previews, and we handle everything else... contracts, riders, and day-of coordination included.
Can you handle multi-day programs and multiple events within a single program? expand_more
Absolutely. We regularly manage multi-day programs where entertainment spans multiple venues, formats, and audience segments... all running concurrently or in sequence. One scope, one point of contact, fully coordinated from start to finish.
How long does it take to get entertainment options from Onstage? expand_more
For most inquiries, you'll hear from us within one business day... usually sooner. For complex or large-scale events, we may take a little additional time to make sure every option we present is exactly right.
What is the Onstage Entertainment Portal? expand_more
The Entertainment Portal is a private, password-protected platform where you can browse your entertainment options, watch performance videos, review detailed performer profiles, and share feedback directly with our team. No spreadsheets, no PDF attachments, no back-and-forth emails.
What is the Onstage Client Portal? expand_more
The Client Portal is your full-service account hub. It includes everything in the Entertainment Portal... plus access to past and future event details, proposals, invoices, and more. One place for everything related to your relationship with Onstage.
Does Onstage offer ongoing entertainment programming? expand_more
Yes... and for many of our clients it's where the relationship really takes shape. Resorts, country clubs, senior living communities, and private clubs can work with Onstage on recurring weekly, monthly, or seasonal programming tailored to their property, their membership, or their residents. One point of contact, a consistently managed calendar, and entertainment that evolves with your needs. No chasing performers, no last-minute scrambles. Just a program that runs.
Can Onstage handle a single event or special occasion booking? expand_more
Absolutely. A one-time booking is a great way to experience how Onstage works... and many of our longest standing client relationships started with a single event. Whether it's a holiday party, a member appreciation night, a corporate dinner, or a special occasion, we bring the same level of care and attention to every booking regardless of size or frequency. When you're ready for more, we'll be here.
Can Onstage book entertainment for events outside of Arizona? expand_more
Yes. While we are headquartered in Phoenix, we book entertainment nationwide. We have performers in markets across the country and regularly source local talent wherever your event lands.
Entertainment
What types of entertainment does Onstage book? expand_more
We book live music (soloists through full bands), DJs, specialty and cirque acts, interactive entertainment, comedians, emcees and keynote speakers, dance entertainment, impersonators, world and cultural performers, activities, holiday and seasonal entertainment, and more.
How many entertainment categories does Onstage offer? expand_more
We offer entertainment across 15 categories including live music, DJs, specialty and cirque acts, interactive entertainment, world and cultural performers, dance, comedy, A-list talent, emcees and speakers, and more. If you can imagine it for your event, we can likely find it.
How many performers are on the Onstage roster? expand_more
We represent a large and constantly growing roster of vetted performers across all 15 entertainment categories... soloists, duos, trios, full bands, DJs, specialty acts, and everything in between. Every performer is personally vetted before they're ever presented to a client.
Industries We Serve
What kind of entertainment does Onstage provide for resorts and hotels? expand_more
We provide full entertainment programming for resort properties including pool and outlet entertainment, lobby and restaurant performers, special event acts, holiday programming, and recurring daily or weekly schedules. Our goal is to keep guests on property, and return time and time again.
Does Onstage work with destination management companies? expand_more
Yes. DMCs are one of our core client segments. We understand that your reputation rides on every vendor you bring to the table... and we operate as your behind the scenes entertainment arm. Our name never needs to enter the room. We hold ourselves to the standard your clients expect and your reputation demands, and when the night is over, the credit is yours.
Can Onstage handle corporate event entertainment? expand_more
Absolutely. We've supported the events of some of the largest companies in the country... quietly, seamlessly, and without needing recognition for it. From corporate conferences and incentive trips to product launches, holiday parties, awards dinners, and executive retreats, we handle the entertainment so your team doesn't have to. Professional, reliable, and completely discreet.
Does Onstage work directly with corporate event planners? expand_more
Yes. Many of our corporate clients come to us directly... no agency, no intermediary. We become their invisible entertainment partner, handling everything behind the scenes while they focus on the bigger picture. Their attendees experience flawless entertainment. Their leadership sees a flawlessly run event. And nobody needs to know how it came together. That's exactly how we prefer it.
Does Onstage provide entertainment for senior living communities? expand_more
Yes. We specialize in enrichment programming for senior living communities, including live music, interactive entertainment, and cultural performances that residents genuinely look forward to... and that families notice when they visit.
Does Onstage work with restaurants and dining venues? expand_more
Yes. We work with chef-driven restaurants, dinner clubs, speakeasy-style venues, rooftop bars, and concept spaces that treat entertainment as part of the experience. Nightly and weekly programming, specialty brunch series, seasonal events, NYE, and grand openings. We match the performer to the room, the concept, and the crowd you're building.
Does Onstage work with entertainment venues and attractions? expand_more
Yes. We work with aquariums, golf entertainment venues, experiential attractions, and destination spaces on special events and recurring programming. Private buyouts, corporate activations, member nights, holiday events. We understand your environment is already part of the show — and we book and manage entertainment that works with it, not against it.
Consulting
What is entertainment consulting? expand_more
Entertainment consulting is a strategic service where we assess your venue or property, analyze your guest demographics and event calendar, and design a custom entertainment program that drives guest satisfaction, repeat visits, and revenue.
Who needs entertainment consulting? expand_more
Entertainment consulting is ideal for resorts, hotels, country clubs, and event venues that want to elevate their entertainment programming beyond ad-hoc bookings. If you are spending money on entertainment without a strategy, consulting helps you get better results.
How much does entertainment consulting cost? expand_more
We offer three tiers of consulting: a one-time Venue Assessment, an Ongoing Monthly Advisory, and a Full Entertainment Design engagement. Each is scoped to your needs. Book a free 15-minute discovery call to discuss which option is right for you.
For Performers
I'm a performer. How do I work with Onstage? expand_more
We're always looking for exceptional talent to add to our roster. We don't take open submissions — every performer is personally reviewed before being considered for client events. If you think you're a fit, visit our Join Our Roster page to learn about our standards and submit your information. Read carefully before submitting.